is the Emergency Ride Home Program?
It's great to ride your bike, hop on the bus, carpool,
vanpool, or walk to work, but what if you have an
emergency--you might be stranded! Don't worry. We'll cover
the cost of a ride home--if you're a participant in the Traffic
Solutions Emergency Ride Home Program.
If you use alternative
transportation to get to work at least once
a week, you're eligible for the Traffic Solutions Emergency
Ride Home Program. It's an incentive provided by Traffic
Solutions to encourage you to take a bike, bus, carpool,
vanpool, or walk to work--without the fear of being
It Works Like This: Get Your Ride & Send Us the Bill.
Qualify for the Emergency Ride Home Program
by logging your commutes on SmartRide.org. If you
have an emergency and need a ride home from work on a day
that you used sustainable transportation, call a taxi, the
car rental company of your choice, or Lyft/Uber type service. Pay for your ride home
(don’t forget to ask for a receipt) and email us at
firstname.lastname@example.org to request a reimbursement
form. Email or fax us a copy of your receipt and the
completed form and we
will mail you a reimbursement check up to $55.
Emergency Ride Home Fine Print
Any rental car charges incurred after 24 hours will not
be reimbursed. Reimbursement requests without a receipt
cannot be honored. Make sure you get a receipt from
your transportation provider! Any inappropriate use
of this program will be at the employee's expense and
jeopardize future eligibility for the program. The
Emergency Ride Home Program can be used up to four times a
- If you are registered on
- If you carpool, vanpool, use transit, bicycle, or
walk to work at least once a week; and
- If you log your trips for the week on your commute
- If you use a qualifying mode on the day the
Emergency Ride Home is needed.
What trips are eligible?
Unplanned personal emergencies, such as:
- Personal or family illness;
- A family crisis;
- Your carpool or vanpool is unavailable for its USUAL
What trips are not eligible?
The following situations are not covered
by the Emergency Ride Home Program:
- Overtime (unexpected or planned),
e.g. working past the hour of your usual bus service;
- Personal errands;
- Pre-planned medical or dental appointments;
- Business-related travel;
- Injury on the job;
- Regional disasters, such as earthquake or flood.