Frequently Asked Questions  
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How does the Commute Challenge work?

When does the Commute Challenge happen?

How are teams formed?

How do I track my trips?

Do all 5 team members need to live in the Santa Barbara area?

Who is a Convert?

What kinds of commutes count for the contest?

What kinds of transportation count for the contest?

Can I count multiple trips daily?  How about mileage?

Why don't multiple trips or mileage count?

What is a utilitarian trip?

How do I find a team to join?

What are the prizes?

What if I bike one way and take the bus or carpool back?

Are electric bikes eligible for the contest?

Are motorcycles or scooters eligible modes for the contest?

What are the Weekly and Monthly Raffles?

What about the Team Bike Challenge?

What are the stats from last year’s Team Bike Challenge?

What if one of my team members doesn't have internet access?

Can children participate?

Can Students Participate? (e.g. SBCC, UCSB, Westmont)

Registration Troubleshooting

Where can I get Commute Challenge posters?

Can I use my Team Bike Challenge Account?

What if I've forgotten my password?

How can I fill my team? I need more members. My team is too small. I need to switch teams.
How do I log trips w/different mileage from my normally programmed work mileage? What if I use more than one mode of transportation in one day?
How does the Commute Challenge work?
The Commute Challenge is a friendly competition that runs for all of August and September, with five member teams making round-trips using sustainable transportation instead of driving alone. Team members log each day they use an eligible mode of transportation using the Commute Calendar. At the end of the competition, the team with the highest number of sustainable transportation days wins the grand prize. The top 101 teams will receive prizes, and we’ll also have raffles at least once a week. Please see our Prizes Page for more details. Our interactive website means participants can track teams' progress and post fun pictures and other information about their teams.

When does the Commute Challenge happen?
The Commute Challenge starts Friday, August 1 and ends Tuesday, September 30, 2008.

How are teams formed?
Create your own team
: Come up with a team name and create your own team. You can make your team "Restricted" and invite specific people to join your team or you can "Allow Anybody" to join. Each team must have at least 2 "Converts" to qualify for prizes. A Convert is someone that drives alone most of the time, but for the Commute Challenge starts to use an eligible mode of alternative transportation.
or
Join an existing team: You can select "Join this team" to join a team (a yellow lock means it is a restricted team). If you were sent an email invitation for a restricted team, your Pass Code is embedded in the email message you were sent.
You will each begin to track the days you use eligible modes of transportation via your personal, web-based Commute Calendar.  Registration begins on July 1, 2008, and the Challenge begins on August 1, 2008.

How do I track my Trips?
During the contest, you and your team members log in to your Commute Challenge/Traffic Solutions accounts and log each commute day using the Commute Calendar. The Commute Challenge website provides users with real time status reports so you can find out how your team is doing compared to the other teams in the contest. Start logging your round-trips on August 1, but teams are welcome to join at any point during the two month completion.

Do all 5 team members need to live in the Santa Barbara area?
The Traffic Solutions Commute Challenge is open to anyone who lives or works in Santa Barbara County. People who live in Ventura or San Luis Obispo are eligible to participate as long as they work in Santa Barbara County.

Who is a Convert?
Converts have used alternative transportation for utilitarian trips, on average, less than once a week over the 6 months prior to registering for the Commute Challenge.  In other words, if on average you use alternative transportation less than once a week, you are a convert.

What kind of commutes count for the contest?
Points are earned for every day a ROUND-TRIP is made using an eligible mode(s). This could be your commute to work, but also includes other utilitarian trips, such as taking the kids to the park or to soccer practice, going to the gym, the movies , or to meet up with your friends for a recreational bike ride (if you use an eligible mode to get to the meet-up point). If your eligible mode eliminates what would otherwise be a normal drive-alone car trip, it counts. Things like family trips to the grocery store in one car do not count as an eligible carpool mode, since you are not reducing a car trip.

What kinds of transportation count for the contest?
Bus, bike, walk, carpool, vanpool, telecommute, train, or skate.

Can I count multiple trips daily?  How about mileage?
Although we encourage you to use eligible modes as often as you can each day, only one round-trip a day counts for the Commute Challenge contest. You will earn one point a day, regardless of the mileage or number of trips in a day. However, to keep track of your personal cost savings, as well as mileage and air pollution reductions, you should make sure your “average one-way daily commute” is updated before logging your commute days. The original mileage is calculated based on your home and work addresses.





Why don't multiple trips or mileage count?
Many participants already use alternative transportation to go many places in a day and feel that these trips and mileage should count for the Challenge. Traffic Solutions has created the one-point-a-day rule to keep the playing field even for our valued converts, who are just getting used to using alternative transportation. The Commute Challenge contest allows them to think about short round-trips they can take using alternative transportation and still be competitive with more seasoned users.

What is a utilitarian trip?
Utilitarian trips include round-trips when the purpose of the trip is to go to a particular place where you might have otherwise driven alone. Here are some examples of utilitarian trips: a round-trip to a restaurant, to the grocery store, to the beach to take a walk or run, to the gym to work-out over lunch, to work, to school, or to a trailhead to go for a hike. Keep in mind that things like family trips to the grocery store in your car do not count as an eligible trip using the carpool mode, since you are not reducing a car trip.

How do I find a team to join?
If you don’t want to form a team with coworkers, friends, or family, you can always join an open team when you create your account. Teams without yellow locks displayed are open.

What are the prizes?
Our prizes are all summarized on the Prizes Page.

What if I bike one way and take the bus or carpool back?
This type of round-trip would count as a multi-modal trip, and there is indeed a button to code such trips on the Commute Calendar.  Our goal is to eliminate car trips, so you can use any combination of eligible modes that you’d like. However, if you ride your bike to work and have someone get in the car to come and pick you up and drive you home, that doesn't count because a car trip was generated.

Are electric bikes eligible for the contest?
Electric bicycles are eligible for this contest, as long as the bicycle has pedals (not an electric scooter, in other words).

Are motorcycles or scooters eligible modes for the contest?
Motorcycles and scooters, (including electric ones), are not eligible modes if there is only one person riding. If you carpool with someone on your motorcycle or scooter, then the round-trip counts as an eligible carpool mode. Please note - it must be a utilitarian trip that would have otherwise required two cars/motorcycles - recreational rides are not eligible. Why? After much discussion internally and with others, we made the determination that motorcycles and scooters create too much variability in terms of congestion relief and air quality benefits to include in the Commute Challenge. They only reduce pollution if they are newer bikes. They only reduce traffic congestion if the cyclist lane splits. Motorcycle and scooter use would present too many questions and variables to deal with for this year's competition, but we will revisit it again next year. Is your scooter a polluter? Two-wheeled gas sippers, including motorcycles, put out more emissions per mile than an SUV, says the EPA. View the article.

What are the Weekly and Monthly Raffles?
There will be weekly iPod Shuffle and monthly iPhone raffles for all Commute Challenge participants logging eligible commute days on their Commute Calendars. The more round-trips you log for the week or month, the greater your chances are of winning that weekly or monthly raffle. The weekly raffles are not based on total team performance, but your personal trips for the prior week or month. Visit our Prizes Page for a list of all prizes and updates on winners.

What about the Team Bike Challenge?
Due to the tremendous success of our Team Bike Challenge events, we decided to expand the Challenge this year to include other modes of sustainable transportation. It is now called the Commute Challenge. Teams can be exclusively made up of bicyclists – as in years past, or they can be a mix of other sustainable transportation users (bus, walk, carpool, vanpool, skate, train, or telecommute). Unlike the one month long TBC, the Commute Challenge will last for two months - August and September. This will benefit the community by getting even more cars off of the road, and will help reduce congestion as the roadway construction project begins this summer on HWY 101 between Milpas and Hot Springs. We may still hold a Team Bike Challenge in the future, and look forward to seeing you and other bicyclists out on the road this year and beyond!Please note that your TBC account from last year cannot be used for this year's competition, you need to register at Traffic Solutions Online.

What are the stats from last year’s Team Bike Challenge?
The 2007 competition was a great success – we had over 250 teams participating – an increase of 10% from 2006, (with almost 1,200 participants in 2007). Team Bike Challenge participants took a total of 44,108 one-way bike trips and logged 127,691 miles. That means we collectively rode 5.13 times around the Earth in just one month! More importantly, our follow-up surveys show that Team Bike Challenge participants continue to ride more after the competition ends, meaning the competition directly affects their daily lifestyle throughout the year.

What if one of my team members doesn't have internet access?
If one of your team members does not have internet access, then the team captain or a fellow team member should create an account for him/her using a different email address and login name on the Traffic Solutions Commute Challenge website. The captain or fellow team member will be responsible for using the second account to log their team member’s commute days.

Can children participate?
Yes. If there is an automobile round-trip eliminated by a child biking, walking, skating, taking the bus, or carpooling with another family, then the child can log this as an eligible day. If no automobile round-trip is eliminated, then the trip is not eligible. Recreational biking, walking, and skating are not eligible. We encourage families to form a team and do things like biking together to school, taking the bus to summer camps, sports practice and lessons, or carpooling with other families to church and beyond! Children should be old enough to create their accounts, log-in for themselves, and keep track of their progress in their own Commute Calendar. We suggest that children who bike be old enough to ride their bikes safely on the street.

Can Students Participate? (e.g. SBCC, UCSB, Westmont)
Yes. But participants must be sure to NOT sign up as an employee of their school when they create their account.
Registration Troubleshooting

I can’t log in
Make sure you are not trying to use your Team Bike Challenge login from last year. For the Commute Challenge you will need to use your existing Traffic Solutions Online account, or create an account.

I can’t join a team because it is locked
If a team is locked, the captain has chosen to restrict it to certain people. If you are asked to join a locked team, the captain should send you an invitation email that contains the passcode to join the team. If this is not provided, please ask your captain to confirm that he or she has indeed set the passcode.
Where can I get the Commute Challenge posters?
Download the full color Commute Challenge Poster
Can I use my Team Bike Challenge Account?
You cannot use your TBC account information from last year to participate in the Commute Challenge 2008. Please follow the registration links and you will be prompted to create a new account or use your existing Traffic Solutions Online account. If you have forgotten your password, you can use the "forgot password" button and it will be e-mailed to you.
What if I've forgotten my password?
If you have forgotten your Traffic Solutions Online/Commute Challenge password, you can use the "forgot password" link on the login page, and your password will be e-mailed to you. If this doesn't work, you can email us. Please note that you cannot use your Team Bike Challenge account information from last year to participate in the Commute Challenge 2008. Please follow the registration links for the Commute Challenge, and you will be prompted to create a new account or use your existing Traffic Solutions Online account.
How can I fill my team? I need more members.

If you have 3 or 4 members and need help filling your team to 5, you should open it up to everyone. To unlock your team, log in to your Traffic Solutions Online account and go to the MY CHALLENGE section.

Scroll down to your team info and follow the link to Edit Team Info

Once here, confirm that you have chosen "Allow Anybody" and that your team is not closed out.

My team is too small. I need to switch teams.

If you have a team of 1 or 2 members and can't find people to fill your team, please consider joining an open team. First log in to your Traffic Solutions Online account and go to the MY CHALLENGE section.

Scroll down to your team info and follow the link to Delete yourself from the team.


Re-click your MY CHALLENGE button once or twice and then scroll down to the list of teams and join an open team (one w/o a lock) that has less than 5 people
 
How do I log trips w/different mileage from my normally programmed work mileage?

To keep track of your personal cost savings, as well as mileage and air pollution reductions, you should make sure your “average one-way daily commute” is updated before logging your commute days. The original mileage is calculated based on your home and work addresses. If you choose to make utilitarian trips that have different mileage, you can update your mileage box before you color code any day on your calendar. The mileage box will hold the last value you enter, and continue to assign that mileage to every date you color code from then on (until you change the mileage box again). Please make sure to keep this value up to date so all calculations will be accurate.

 
What if I use more than one mode of transportation in one day?
If you use more than one eligible mode per day, we have a "multi modal" option on the Commute Calendar. Choose the grey multi modal button, then click on the appropriate day, and the day will expand such that you can log mileage for each mode you used. You will still only receive one point per day for the Commute Challenge.
 
 

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